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Coach Derek Inc.
(CDI)
Overall Policy
The location of your class will determine how you register (details below).
Additionally, each city and school has its own set of policies, so please
refer to the appropriate web site if you have questions that pertain to
that particular location (i.e.
www.citymb.info for the City of Manhattan
Beach).
We strive to deliver a great experience for each and every child in our
classes. One easy way that parents and caregivers can help is to arrive
on time for your class. The transition of the class starting will be much
smoother – and it avoids the distraction of a late arrival for the
rest of the class. Also, the child coming in late can be apprehensive,
especially if it is their first class.
Coach Derek Inc. welcomes all feedback. Please tell us what you like
about our program and if you have any suggestions to improve our classes
or class offerings. You can contact our Program Director, Ali Sheppard,
at coachderekinc@yahoo.com,
via phone at 310.800.5980 or via text at 704.891.5252.
The following sections include information on:
- Registration
- Tuition, Fees and Discounts
- Refunds and Credits
- Make-up Policy
- Trial Class
Registration
We typically open registration on our web site to all current families
before we open it up to the general public. Our web site will always have
the full schedule of classes for all cities for a given session, but you’ll
need to register in different ways for different locations:
- Use the NEW
ONLINE Coach Derek Inc.Registration Web site located
on the Registration page of this web site to sign up for classes in
the following locations:
- Playa Vista
- Maria del Rey
- El Segundo
- Redondo Beach
- Palos Verdes
- The City of Manhattan Beach, click here for
registration details (
www.citymb.info)
- For Manhattan Beach After school Enrichment
classes at the elementary schools, sign up at
www.mbathleticfoundation.org.
- P.A.S.E. classes at Pacific Elementary
and any other current enrichment classes
Tuition, Fees, Discounts and Payment*
- All tuition and fees will be collected at the
time of your registration. Please register early, as classes fill up
fast and we will enforce our participate max to ensure the quality of
the class.
- We charge a one-time non-refundable registration
fee of $25 for every new child.
- Multi-class registration: You will receive
$10 off your second tuition if you enroll your child(ren) in more then
one class per session.
- Sibling Discount: You will receive $10 is off
if you enroll more then one child in the same session
Discounts are not available in all locations
- If for some reason you have to pay your tuition,
please use this address. (DO NOT MAIL PAYMENTS FOR THE CITY OF MB)
- Include your child’s name, class location,
day and time on the memo line (i.e. Sally Smith, Alta Vista, Th
10am)
- Mail to:
Coach Derek Inc.
P.O. Box 1260
Manhattan Beach, CA 90267
Refunds and Credits
- Refunds will only be issued if the student must
withdraw before the first class meeting and if the parent notifies Coach
Derek Inc. in writing.
- After the first class meeting, Coach Derek
Inc. will issue a prorated credit
- If a refund is issued, Coach Derek Inc.
charges a 5% processing fee and the refund may take up to eight
weeks.
- The $25 registration fee is non-refundable.
- If more then half the session is over and
you are eligible to receive a credit, CDI will issue you a prorated
credit (minutes the classes you have attended) to your account and
it will be available to use towards another CDI class for one year.
- If you would like a credit or refund from a
class offered through The City of Manhattan Beach or an Enrichment Program-
Please contact us first and we will assist you. Please read their refund
policies to understand their terms and conditions.
Make Up Policy
Coach Derek Inc. recognizes that your family might miss a class due to
vacation, illness or schedule conflicts, and there may be unavoidable
circumstances when our coaches cannot teach a class. Since we are an outdoor
program, weather can also force us to cancel classes. We have streamlined
our make-up policy to ensure that ALL make-ups are completed in the current
session:
- If you have missed a class, please contact your
coach directly. Then look at the schedule online and find an alternate
class to attend during the same session. Call or email that coach to
confirm there is room in the class for you to do your make up. And go
play!
- If Coach Derek Inc. must cancel a class (including
for rain or inclement weather), we will do our best to offer at least
one of the following options:
- We may extend a session by one week (you
will be notified)
- We may offer pre-scheduled make-up days
during the session (you will be notified and asked to RSVP for these
so we maintain our 10:1 student:coach ratio)
- If you are not able to attend a session
extension or pre-scheduled make-up day, you can make up as many
classes as you’ve missed during that session by contacting
the coach of an alternative class, as above
- No monetary credit will be given for missed
classes. Please let us know if you have extenuating circumstances, and
we will work with you to find a fair solution for all.
Trial Class
If your child has never participated in a Coach Derek Inc. class, then
he or she can do one trial class after filling out the Trial
Class Form . This form
will be emailed to the coach who teaches the class and you will receive
a confirmation email. It is important that you fill this out so we can
expect an additional child.
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