Coach Derek Inc. Policy
 


 
 


Coach Derek Inc.
(CDI)

Overall Policy
The location of your class will determine how you register (details below). Additionally, each city and school has its own set of policies, so please refer to the appropriate website if you have questions that pertain to that particular location (i.e. www.citymb.info for the City of Manhattan Beach).

We strive to deliver a great experience for each and every child in our classes. One easy way that parents and caregivers can help is to arrive on time for your class. The transition of the class starting will be much smoother – and it avoids the distraction of a late arrival for the rest of the class. Also, the child coming in late can be apprehensive, especially if it is their first class.

Coach Derek Inc. welcomes all feedback. Please tell us what you like about our program and if you have any suggestions to improve our classes or class offerings. You can contact our Program Director, Ali Sheppard, at coachderekinc@yahoo.com, via phone at 310.800.5980 or via text at 704.891.5252.

The following sections include information on:

  • Registration
  • Tuition, Fees and Discounts
  • Refunds and Credits
  • Make-up Policy
  • Trial Class

Registration
We typically open registration on our website to all current families before we open it up to the general public. Our website will always have the full schedule of classes for all cities for a given session, but you’ll need to register in different ways for different locations:

  • Use the Coach Derek Inc. Registration Form located on the Registration page of this website to sign up for classes in the following locations:
    • El Segundo
    • Palos Verdes
    • Playa del Rey
    • Playa Vista
    • Redondo Beach

  • For classes in Manhattan Beach, click here for registration details and to get t www.citymb.info.

  • For Manhattan Beach After school Enrichment classes at the elementary schools, sign up at www.mbathleticfoundation.org.
    • P.A.S.E. classes at Pacific Elementary and any other current enrichment classes

Tuition, Fees, Discounts and Payment

  • All tuition and fees are due one week prior to your first day of class to ensure your child’s spot is reserved. We charge a one-time non-refundable registration fee of $25 for every new child.

  • A discount of $10 is offered per session when more than one child is registered or if a child signs up for multiple classes within the same session. If you refer a friend, you can receive $10 off your next session (available in some locations).
    • Only two discounts per session are allowable.

  • Payment for all classes (except the City of Manhattan Beach and Manhattan Beach Athletic Foundation) should be handled as follows:
    • Make check out to: Coach Derek Inc.
    • Include your child’s name, class location, day and time on the memo line (i.e. Sally Smith, Alta Vista, Th 10am)
    • Mail to:
      Coach Derek Inc.
      P.O. Box 1260
      Manhattan Beach, CA 90267


Refunds and Credits

  • Refunds will only be issued if the student must withdraw before the second class meeting and if the parent notifies Coach Derek Inc. in writing.
    • After the second class meeting, Coach Derek Inc. will hold the balance as a credit for one year
    • If a refund is issued, Coach Derek Inc. charges a $10 processing fee and the refund may take up to eight weeks.
    • he $25 registration fee is non-refundable.

  • Coach Derek Inc. can only offer credits and refunds on the classes that are registered through www.coachderek.com. We cannot offer any credits or refunds on classes registered through the cities or school enrichment programs.


Make Up Policy
Coach Derek Inc. recognizes that your family might miss a class due to vacation, illness or schedule conflicts, and there may be unavoidable circumstances when our coaches cannot teach a class. Since we are an outdoor program, weather can also force us to cancel classes. We have streamlined our make-up policy to ensure that ALL make-ups are completed in the current session:

  • If you have missed a class, please contact your coach directly. Then look at the schedule online and find an alternate class to attend during the same session. Call or email that coach to confirm there is room in the class for you to do your make up. And go play!

  • If Coach Derek Inc. must cancel a class (including for rain or inclement weather), we will do our best to offer at least one of the following options:
    • We may extend a session by one week (you will be notified)
    • We may offer pre-scheduled make-up days during the session (you will be notified and asked to RSVP for these so we maintain our 10:1 student:coach ratio)
    • If you are not able to attend a session extension or pre-scheduled make-up days, you can make up as many classes as you’ve missed during that session by contacting the coach of an alternative class, as above

  • No monetary credit will be given for missed classes. Please let us know if you have extenuating circumstances, and we will work with you to find a fair solution for all.


Trial Class

  • If your child has never participated in a Coach Derek Inc. class, then he or she can do one trial class after filling out the Participation Form and emailing it to the coach who teaches the class you would like to attend (you can review the schedule to see the day and time of all classes as well as the coach to contact).


 
 
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